Privacy Policy

We at Premier Dental Products Company (“Premier”) respect your concerns about privacy. This Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the rights of and choices available to individuals regarding our use of their information. This policy also describes the measures we take to protect the security of the information and how you can contact us about our privacy practices and to exercise your rights.

EU-US and Swiss-US Privacy Shield Notice
Premier complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Premier has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received frp[riom the European Union in reliance on the EU-U.S. DPF.  Premier has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit

If you are visitor, user, customer, or other consumer visiting, using, or accessing the Website, interacting with any of the Services, including making any purchases from the Website, and you reside in the State of California, California law may provide you with additional rights regarding our use of your personal information under the California Consumer Privacy Act of 2018, as amended (“CCPA”) as described herein. (See below Your California Consumer Privacy Rights)

Personal Information We Collect
This site is not intended to receive personal information of a confidential nature from you.  However, as part of the Policy, when you visit our site, you may provide personal information about yourself.  We collect personal information about you in various ways, such as through our Website; when you interact with our Website or any of our services; in voice communications, email, text, chat and other electronic messages; through any customer account, order lookup, questions or inquiries; when you interact with our advertising, links and applications on our Website or on third party websites or advertisements; through other communications in which we provide notice or link to this Policy; or offline at our events and conferences.  This Policy does not apply to information collected by other websites or by any third party, including through any application or content (including advertising) that may link to or be accessible from our Website.

We may collect the following types of personal information (as permitted under local law) depending on the context of your interactions with us, the Website and our services including without limitation: contact information (such as name, postal address, email address, telephone number and fax number); internet protocol (IP) address; username and password when you register on this site; geolocation data in connection with certain features of this site; information you provide about friends or other people you would like us to contact; details of transactions you complete through the Website; commercial information and records when you make purchases; your search queries on the Website; and other information you may provide to us, such as in surveys or through the “Contact Us” feature on this site.

Information Collected By Automated Means
When you visit this site, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we may collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on this site, dates and times of visits to this site and other usage statistics. A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and is used to transmit information collected through cookies back to a web server. Through these automated collection methods, we may obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of this site. To the extent required by applicable law, we will obtain your consent before collecting personal information using cookies or similar automated means.

The providers of third-party apps, tools, widgets and plug-ins on this site, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. Subject to applicable law, Premier is not responsible for these providers’ information practices.

Information We Collect from Other Sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include marketing leads and search results and links, including paid listings (such as sponsored links).

How We Use the Information We Collect
We use information that we collect about you or that you provide to us on or through the Website or services for a variety of business purposes including, without limitation, as follows: creating and managing online accounts; managing our client and vendor relationships; sending promotional materials, alerts regarding available positions and other communications; communicating about, and administering participation in, special events, promotions, programs, offers, surveys, contests and market research; responding to individuals’ inquiries; operating, evaluating and improving our business (including developing, enhancing, analyzing and improving our services; administer sweepstakes and prize drawings; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions); protecting against, identifying and seeking to prevent fraud and other unlawful activity, claims and other liabilities; and complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies.

We also may use the information in other ways for which we provide specific notice at or prior to the time of collection.

In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as customizing our users’ use of this site; delivering content tailored to our users’ interests and the manner in which our users use this site; and managing this site and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.

We also use third-party analytics services on this site, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of our Sites. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the Sites. To learn more about these analytics services and how to opt out, please visit the following sites and any sites contained in the country-specific addenda:

Google Analytics:

Job Applicants
If you have applied for employment with Premier, the Personal Data submitted with your job application will be used to process and consider your job application. We will not sell the data on your application to unaffiliated third-parties for their marketing purposes. We may share the data on your applications with recruiters, consultants, attorneys, background services and our affiliates. The data on your application may also be used for certain regulatory, compliance and legal purposes, consistent with this Privacy Statement.

To the extent the Personal Data you provide contains details of your: racial or ethnic origin; political opinions or beliefs; religious beliefs; membership in a trade union or political party; physical or mental health condition; sexual life; commission (or alleged commission) of an offence or related proceedings; job evaluations or educational records, you expressly authorize Premier to handle such details for the purposes of your job application and for the other purposes described herein.

By submitting data to us online, you are sending it to the United States, where it will be subject to the protections afforded under US laws that may be different from the laws in your country and which your country may consider not to provide adequate privacy protections. If you do not agree that your submission of your application data will be governed solely by United States law, Premier will not accept your application.

Interest-Based Advertising
On this site, we may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Global Privacy Policy provides details and explains how to exercise your choices.

Information We Share
We share the personal information we collect from you with vendors who perform services on our behalf based on our instructions. We do not authorize these vendors to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

In addition, we may disclose information about you if we are required to do so by law or legal process; to law enforcement authorities or other government officials based on a lawful disclosure request; and when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Your Rights And Choices
We offer you certain choices in connection with the personal information we collect about you and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

California Do Not Track – Web users have the option to set Do Not Track as a privacy preference in their browsers. When the Do Not Track signal is set, the browser sends a message to websites asking them not to track the user while browsing the site. For information about Do Not Track, visit We do not respond to Do Not Track browser settings or signals. In addition, we may use other standard technology to track visitors to the Website or one of the affiliated pages hosted at our domain. As described in the Cookies section of this Privacy Policy, those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

Data Transfers
We may transfer the personal information we collect about you to countries outside of the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links To Third-Party Sites, Apps and Services
For your convenience and information, this site may provide links to third-party sites, apps and services that may be operated by companies not affiliated with Premier. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non-Premier sites, apps or services.

Updates To Our Privacy Policy
This Privacy Policy (including any addenda) may be updated periodically to reflect changes in our personal information practices. For significant changes, we will notify you by posting a prominent notice on our Sites indicating at the top of the Policy when it was most recently updated.

How To Contact Us
If you have any questions or comments about this Global Privacy Policy, would like to exercise your rights or would like us to update information we have about you or your preferences, please reach us online at or write to:

Premier Dental Products Company
Attn: Compliance
1710 Romano Drive
Plymouth Meeting, PA 19462

California Consumer Privacy Act Disclosures. Depending on your relationship with us, the California Consumer Privacy Act (“CCPA”) (Civil Code § 1798.100) provides you with specific rights regarding your personal information. These include the right to be informed of the categories of personal information that we collect about you, to access your personal information, to delete your information, and to opt out of the sale of your personal information, as set forth below.

Categories of Personal Information Collected.

In the preceding 12 months, and depending on our relationship with you, as provided in this Policy, we may have collected from you the following information as defined under the CCPA:

Personal Identifiers: Identifiers such as information by which you may be personally identified, such as name, address, signature, alias, email address, telephone number, unique personal identifier, online identifier, internet protocol address, e-mail address, account name, telephone number, or similar identifiers;
Financial Information: Personal information such as your, bank account number, credit card number, debit card number, or similar information;
Commercial Information: Consumer commercial information such as products or services purchased, obtained, or considered, or other content, purchase, or consuming history and activity;
Inferences: Inference data such as information about your purchase preferences; and
Profile Preferences: Profile preferences such as, characteristics, trends, or similar information.

Disclosure of Personal Information for Business Purpose.
We may disclose your personal information to a third party for a business purpose. We share your personal information with the following categories of third parties established by the CCPA:

• Advertising Networks;
• Internet Service Providers;
• Data Analytics Providers;
• Operating Systems and Platforms; and
• Social Networks

Shine Law. California’s “Shine the Light” law (Civil Code Section § 1798.83) may permit users of our Website or the Services that are California Consumers (as defined in the CCPA) to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

Your Right to Request Information About, Access to, or Deletion of, Personal Information. You may have certain rights including to request information about the collection and use of your personal information by the Company, or access to, or deletion of, your personal information, etc. If you wish to exercise these rights by submitting a consumer request, please submit a verifiable consumer request to us at either:

Address: 1710 Romano Drive, Plymouth Meeting, PA 19462
Telephone Number: 888-670-6100

Verification of Your Identity. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected information or an authorized representative of such person. Please note that for any requests relating to personal information concerning sensitive data, we may require more verification information to reasonably verify your identity with a high degree of certainty and request a sworn declaration confirming such request; and
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable.

No Sale of Personal Information. In the twelve (12) months prior to the date of this Disclosure, we have not sold any personal information of California Consumers.

Non-Discrimination. The Company will not discriminate against you or any consumer for exercising any of your California Consumer rights.

Contact Information. If you have questions or comments about your privacy rights, you may email us at or by our toll free number at 888-670-6100.

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