The Premier Promise

The Premier Promise

Premier’s Commitment to Deliver an Exceptional Customer Experience

‘The Premier Promise’ is an affirmation of Premier’s long-standing commitment to deliver a superior end-to-end customer experience throughout the dental industry. It’s our pledge to always strive to do four things:

  Make it easy to do business with us

  Provide innovative, standard-setting solutions

  Be your Product Concierge – for knowledge and service

   Make it right if we fall short

We know that in an era of constantly rising consumer expectations, we must continuously redefine what it means to deliver a great customer experience. ‘The Premier Promise’ is our way of letting customers know that no matter how fast things change in our industry, they can count on us to deliver what we’ve always delivered: exceptional customer service combined with undeniably proven products that enable better patient outcomes. Learn more about what inspires us at Premier and please be sure to contact one of our dental industry experts today with any product questions or needs; we’re happy to assist.

We want our customers to know that we promise to go the extra mile, every time.

Press Release

Hear how Premier Dental employees are bringing The Premier Promise to life.

Extra Mile Award Recipients

Going the extra mile for our customers every day.

John G.

John (left); Tonda R. (right)

Lisa H.

Mark W.

Rachel H.

Carolyn M. and Theresa V.

Jean S.C.

Kaelah K.

John W.

Alan Kegerise

Dave Martel